About Us

Carefree Concierge was started in 2010 with the mission to make home improvement projects easy. Since then, we’ve helped hundreds of homeowners complete their to-do lists. Providing personal service, hiring trustworthy contractors, and performing amazing work are the hallmarks of our company!

Welcome to the carefree life!

Our Story

Ty Burcham, CEO and founder of Carefree Concierge, has worked more than 14 years in the new home industry with some of the largest home builders in the country.

During this time, Burcham received numerous requests from home buyers asking for assistance in finding various service providers such as movers, painters and landscapers. He realized there was a tremendous need to establish a network of top quality, reputable contractors and service providers in Central Texas to address all aspects of home ownership. He created Carefree Concierge to help home owners take the guesswork out of locating credible, reliable vendors that deliver first-rate products.

Leslie Burcham has spent all of her professional experience in the mortgage industry. Since joining the Carefree team, she has shifted to sales and customer care. She enjoys meeting with our customers to help them work through their to-do list.

What makes the company truly unique is our personalized customer service. We meet with each Carefree Concierge client, personally reviewing their needs, and compiling a plan to gather needed information and carry the projects through to completion.

Gaining a clients trust, earning their business, and following through to completion are their top priorities.

It's total customer care at its best.

A Carefree Concierge Company:

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Testimonials

“BEFORE contacting Diamondback Coatings we tried to "save money" and go with a floor kit from home depot and had a handyman do our garage floor. After he did one coat, we were not happy with the outcome at all! So we called Diamondback Coatings and they came in and did an incredible, professional job and the result is outstanding! Learn from our mistake and don't go with the cheaper home store kits. Nothing compares to the amazing outcome of flooring done by Diamondback Coatings. We are SO happy with the results and it was worth every penny!”

- Joy Lynn

“My garage floor looks incredible. We chose the tan color and it looks great. They did a great job setting expectations for the steps, the amount of time required and they met and exceeded the expectations. Someone came by yesterday to pick up something and stopped to stare and then to feel the floor. They also said it was the best job they had ever seen. I would highly recommend this company for garage floor work.”

- Brenda Turner

“As a busy road warrior executive, I was dreading all the hassles that come with purchasing and moving to a new home. Being new to Austin, I had no idea (and no time) to try to find reputable contractors & service providers.

My insurance company recommended I give Carefree Concierge a call to check out their services. I am so glad I did. From the day I met with the owner Ty, my moving hassles were over. He did all the legwork. With my permission, he had a variety of vendors provide me with estimates for the services I needed. From moving companies, home security, lawn care, cleaning crews, painters, appliances, custom cabinets and floors, window treatments whatever I needed he made it happen. He even arranged for all the utilities, cable, and phone so I didn't have to spend hours on the phone getting those new services set up.

After the move, he checked back to see how things were going. I was worried that the new refrigerator being delivered that week was slightly taller than the opening. He offered to come over and trim that 1/2" off the cabinet if that was needed. Now that's service!”

- Barbara G. Bell

"Carefree Concierge is one of the most innovative new ideas I have seen in over 30 years in the New Home industry. What an incredible service for the New Home Buyer".

- Wes Peoples, Owner Wes Peoples Homes

"I just wanted to take a moment to say thank you for everything you did to help make our transition easier. Obviously, moving into a bigger house is a challenge, but doing so in one's third trimester is even more so!

We really appreciate that we did not have to worry about a lot of the little things in the first few days because they were already taken care of. How nice to move in and already have the utilities and such set up.

We know that our move in time frame was much quicker than most, and you did a great job on such short notice. Two months later, we feel like we are home - and we are ready for the arrival of our newest child.

I especially want to thank you for a few referrals. First off, the garage epoxy; everyone who sees it compliments the nice job. Secondly, the referral to your blind and window covering company. Stephanie was wonderful. She brought out tons of samples, walked us through the process, and we could not be more pleased - especially with the top down, bottom up room darkening blinds.

We can't wait for our daughter's shutters to arrive so we can all sleep late! Last, but not least, the housekeeping referral. It was hard for me to trust someone to come into my home and take over cleaning it for me, but Emma is amazing. She got glue off our floor, changed my daughter's sheets because I can't bend as well these days, and does such a thorough job. It's nice having a lot less to worry about these days.

Thank you so much for helping make our house into our home."

-Christine S, Leander, Tx